NDIS Registration Group 0119 — Specialised Hearing Services

Expert, Participant-Centred Specialised Hearing Services

Support for NDIS participants with profound hearing loss, implantable hearing devices, or complex communication needs that require specialised audiological expertise.

Support category 0119

Specialised Hearing Services

Nationwide Asset Management is a proud NDIS-approved provider of Specialised Hearing Services. We deliver expert, participant-centred support to NDIS participants with profound hearing loss, implantable hearing devices, or complex communication needs that require specialised audiological expertise.

Our team works nationwide to help participants achieve greater independence, improve communication, and participate fully in daily life, work, education, and community activities.

Specialised hearing support for complex needs
Who it's for

Who We Support

We support NDIS participants who meet criteria for specialised hearing services, including those who:

  • Have profound hearing loss (typically a three-frequency average of 80 dB or worse in the better ear).
  • Use or require support with implantable hearing devices (such as cochlear implants).
  • Experience hearing loss combined with severe communication impairments, often alongside other disabilities like vision impairment, physical, intellectual, neurological, or mobility challenges (e.g., post-stroke effects).
Our services are tailored for adults and participants with high-intensity or complex needs where standard hearing supports are insufficient.
An audiologist fitting a cochlear implant processor for an NDIS participant
What we offer

Our Specialised Hearing Services

Nationwide Asset Management provides comprehensive, evidence-based specialised hearing supports delivered by qualified audiologists and allied professionals. Key services include:

Comprehensive Specialist Assessments

  • Detailed evaluations of complex or profound hearing loss.
  • Assessments for participants with additional disabilities or communication challenges.
  • Functional impact assessments to support NDIS plan reviews and goal achievement.

Support for Implantable Devices

  • Fitting, programming, maintenance, and troubleshooting of cochlear implants and other implantable devices.
  • Training on device use, accessories, and optimisation in real-world environments.
  • Ongoing monitoring and adjustments to maximise performance and comfort.

Advanced Assistive Technology Solutions

  • Recommendation, setup, and training on specialised hearing equipment not covered under standard programs.
  • Vibro-tactile devices, advanced alerting systems, and custom communication aids.
  • Integration of technology with daily living, work, or educational environments.

Communication Strategy Training and Rehabilitation

  • Individualised programs to enhance speech reading, auditory training, and alternative communication methods.
  • Strategies for managing hearing loss in challenging environments (noisy settings, group interactions, telehealth, etc.).
  • Support for participants and their families/carers to improve everyday interactions.

Maintenance, Repairs, and Ongoing Support

  • Regular device maintenance, cleaning, and repairs.
  • Battery and consumables management.
  • Troubleshooting and emergency support to minimise downtime.

Environmental Modifications and Accessibility Supports

  • Advice on home, workplace, or community modifications to enhance hearing accessibility.
  • Integration with other NDIS supports for holistic outcomes.

Provider Travel and Flexible Delivery

We offer in-home, community, or clinic-based services across Australia, with travel supports available where needed to ensure accessibility.

Our approach

Our Approach: Participant-Centred and Goal-Focused

At Nationwide Asset Management, we understand that hearing loss impacts more than just the ability to hear — it affects confidence, relationships, safety, and independence. Our approach includes:

Personalised Support PlansEvery service aligns with your NDIS goals and individual circumstances.
Multidisciplinary CollaborationWe work closely with your other NDIS providers, therapists, planners, and medical teams.
Evidence-Based PracticeDelivered by experienced, qualified professionals adhering to NDIS Practice Standards.
Cultural SafetyCulturally responsive services, including for Aboriginal and Torres Strait Islander participants and people from diverse backgrounds.
Empowerment FocusBuilding skills and confidence so participants can manage their hearing needs independently over time.
What you gain

Benefits of Our Specialised Hearing Services

Participants often report:

  • Improved communication and social connections.
  • Greater independence in daily activities.
  • Enhanced safety through better alerting and environmental awareness.
  • Increased participation in work, education, and community life.
  • Reduced isolation and improved mental wellbeing.
  • Optimised performance of hearing devices for clearer, more reliable sound.
Improved communication and social connection
The process

How to Access Our Services

  1. Check Your NDIS PlanLook for funding under Assistive Technology, Improved Daily Living, or other relevant support categories.
  2. Contact UsReach out via phone, email, or our website contact form for an initial discussion.
  3. Referral and IntakeWe can accept referrals from NDIS planners, support coordinators, or self-referrals.
  4. AssessmentWe’ll arrange a comprehensive assessment at a location convenient for you.
  5. Service DeliveryFlexible, ongoing support with regular reviews.
We support self-managed, plan-managed, and agency-managed participants. Our team handles NDIS claiming efficiently and transparently.
The difference

Why Choose Nationwide Asset Management for Specialised Hearing Services?

NDIS Registered and CompliantFully approved provider with a strong track record in asset and support management services.
Nationwide ReachServices available across Australia with local responsiveness.
Experienced TeamProfessionals dedicated to complex hearing needs.
Holistic SupportPart of a broader suite of NDIS services, allowing seamless integration.
Participant FirstReliable, respectful, and responsive service delivery.
Quality AssuranceCommitment to continuous improvement and participant feedback.
Good to know

Frequently Asked Questions (FAQs)

What makes Specialised Hearing Services different from standard hearing services?

Registration group 0119 is for participants with profound loss, implantable devices, or complex additional needs requiring advanced audiological expertise beyond standard hearing aids or basic supports.

Can I use my NDIS funding for devices and training?

Yes — where reasonable and necessary, we support assessment, prescription, fitting, and training for specialised equipment.

Do you work with children?

Our 0119 services primarily target participants with complex adult or high-intensity needs. We can advise on appropriate pathways for younger participants.

How quickly can I access services?

We aim to respond to enquiries within 1-2 business days and schedule initial assessments promptly, depending on location and urgency.

What if I have an existing provider?

You are free to choose your preferred provider. We welcome the opportunity to discuss how we can complement or transition services.

Real stories

Testimonials

“Nationwide Asset Management helped optimise my cochlear implant and provided practical training that has transformed my daily interactions. Highly professional and caring.” – NDIS Participant, VIC

“Their team understood the complexities of my hearing loss combined with mobility issues. The environmental recommendations have made a huge difference.” – Support Coordinator

Ready to improve your hearing outcomes?

Contact Nationwide Asset Management today to discuss how our Specialised Hearing Services can support your NDIS goals.

Contact us today

Contact Us

Phone: 03 9533 2826
Locations: Nationwide Services Australia-wide
Locations
  • Victoria
  • NSW
  • Queensland
  • Northern Territory
  • Alice Springs
  • South Australia.
  • Western Australia
  • Tasmainia
  • ACT