NDIS Registration Group 0124 — Comms & Info Equipment

Communication and Information Equipment

Helping NDIS participants access the tools they need to communicate effectively, access information, and connect with family, friends, and their community.

Support category 0124

Communication and Information Equipment

Nationwide Asset Management is a registered NDIS provider specialising in high-quality, reliable Communication and Information Equipment. We help NDIS participants across Australia access the tools they need to communicate effectively, access information, participate in daily activities, and connect with family, friends, and their community.

Our nationwide team provides expert assessment, supply, customisation, installation, training, and ongoing support for a wide range of assistive technology solutions tailored to individual goals and NDIS plans.

Communication technology tailored to your goals
Why it matters

Why Communication and Information Equipment Matters

Technology that removes communication barriers

Effective communication is fundamental to independence, relationships, education, employment, and social participation. For many people with disability, standard devices and methods can present barriers. NDIS-funded equipment under Registration Group 0124 removes these barriers by providing personalised solutions that match your communication style, sensory needs, and lifestyle.

Whether you need support for speech, hearing, vision, cognitive processing, or technology access, the right equipment can transform how you interact with the world. At Nationwide Asset Management, we focus on solutions that are durable, easy to use, and future-proof, helping you achieve your NDIS goals with confidence.

What's covered

What is Covered Under NDIS 0124 – Communication and Information Equipment?

This registration group includes a broad range of assistive products and supports, such as:

Augmentative and Alternative Communication (AAC) DevicesSpeech-generating devices (SGDs), voice output communication aids, communication apps on tablets or dedicated devices, symbol-based systems, and eye-gaze or switch-activated technology.
Assistive Listening DevicesHearing aids, FM/DM systems, loop systems, personal amplifiers, cochlear implant accessories, and Bluetooth streamers.
Braille and Tactile AidsBraille displays, Braille embossers, tactile graphics, refreshable Braille devices, and tactile signage or books.
Accessible Information TechnologyAdaptive keyboards, trackballs, mice, voice recognition software, screen readers, magnification software, and specialised computer interfaces.
Communication Software and AppsText-to-speech, speech-to-text, predictive text, visual scene displays, and cognitive support applications.
Telephone and Video Communication AidsBig-button phones, amplified telephones, video relay systems, captioning devices, and mobile phone accessories.
Alerting and Environmental Control SystemsVisual or vibrating alerts, smart home integrations for communication, and emergency alert devices with communication features.
Low-Cost Assistive TechnologyItems under $1,500 that support communication or cognitive needs (claimable from consumables budgets in many cases).
We also provide associated services including assessment, prescription, custom programming, training for users and support persons, maintenance, repairs, and warranty support.
What we offer

Our Range of Communication Solutions

High-Tech AAC Solutions

Dedicated speech-generating devices from leading manufacturers, eye-tracking systems for hands-free communication, and tablet-based systems with robust cases and mounting options. Ideal for individuals with complex communication needs, cerebral palsy, autism, motor neuron disease, or acquired brain injury.

Hearing and Listening Technology

Advanced assistive listening devices that work in noisy environments, classrooms, meetings, or public spaces. We supply and support FM systems, induction loops, and direct audio input solutions that integrate with hearing aids or cochlear implants.

Vision and Braille Technology

Screen magnification, text-to-speech software (e.g., JAWS, NVDA), Braille note-takers, and embossers. These tools help participants access written information, education materials, and digital content independently.

Alternative Access and Adaptive Technology

Head switches, sip-and-puff systems, eye-gaze, joystick controls, large-key keyboards, and voice-activated software. Perfect for those with limited manual dexterity or mobility.

Daily Living and Cognitive Support Tools

Smart calendars, reminder apps, picture-based schedules, medication reminders with voice prompts, and simplified smartphone or tablet interfaces.

Environmental and Safety Communication

Intercom systems, doorbell alerts with visual cues, and integrated solutions that combine communication with home automation.

The difference

The Nationwide Asset Management Difference

Nationwide Coverage

We support participants in metropolitan, regional, and remote areas across Australia.

Expertise in Asset Management

As specialists in asset and property management for disability, aged care, and health sectors, we understand long-term reliability, maintenance, and value for money in equipment provision.

End-to-End Service

From initial needs assessment and NDIS funding applications through to delivery, setup, training, and ongoing repairs/replacements.

Participant-Centred Approach

Every solution is customised. We work closely with speech pathologists, occupational therapists, audiologists, and other allied health professionals.

Quality and Compliance

All equipment meets Australian standards, with full NDIS compliance and detailed reporting for plan reviews.

Training and Capacity Building

Comprehensive hands-on training for participants, families, and support workers to ensure maximum independence and device longevity.

The process

How It Works – From Enquiry to Independence

  1. Initial ConsultationContact us to discuss your needs. We can arrange a no-obligation discussion or home visit.
  2. Assessment & RecommendationOur team (often in collaboration with your therapists) assesses your goals, environment, and abilities to recommend the most suitable options.
  3. NDIS Funding SupportWe help prepare quotes, supporting letters, and documentation for your plan or review.
  4. Supply & CustomisationWe source, trial (where possible), program, and deliver the equipment.
  5. Installation, Training & SupportProfessional setup and ongoing technical assistance, repairs, and upgrades.
  6. Follow-UpRegular check-ins to ensure the solution continues to meet your evolving needs.
What you gain

Benefits You Can Expect

  • Improved ability to express needs, wants, and feelings.
  • Greater participation in education, work, and social activities.
  • Reduced reliance on others for communication.
  • Enhanced safety and emergency response capabilities.
  • Increased confidence and mental wellbeing.
  • Long-term cost savings through durable, maintainable equipment.
Supported use of communication technology
Good to know

Frequently Asked Questions (FAQ)

Is Communication Equipment covered under my NDIS plan?

It depends on your individual plan. Equipment is typically funded in the Capital – Assistive Technology budget for higher-cost items or Consumables for low-cost items. We can review your plan and advise on eligibility.

Do I need a formal assessment?

For complex or higher-cost items, a recommendation from a qualified allied health professional is usually required. Low-cost items often need less formal documentation.

Can I trial equipment before purchasing?

Yes, where available we facilitate trials to ensure the best match for your needs.

What if my equipment needs repair or replacement?

We provide ongoing maintenance, repair services, and support for warranty claims or NDIS plan variations.

Do you support people in remote areas?

Absolutely. We have processes for shipping, virtual training, and local technician partnerships.

How long does the process take?

Timelines vary based on complexity and funding approval, but we aim for efficient turnaround while ensuring the right solution.

Real stories

Real Stories from Participants

"Since getting my eye-gaze communication device through Nationwide Asset Management, I can participate in family conversations again. The training was excellent." – Sarah, VIC

"The FM system has made such a difference in noisy environments. I feel included at work now." – Michael, QLD

"Their team understood exactly what I needed for my son. Professional, caring, and fast service." – Parent, NSW

Ready to Enhance Your Communication?

Contact Nationwide Asset Management today to discuss how we can support your communication and information equipment needs.

Contact us today

Contact Us

Phone: 03 9533 2826
Locations: Nationwide Services Australia-wide
Locations
  • Victoria
  • NSW
  • Queensland
  • Northern Territory
  • Alice Springs
  • South Australia.
  • Western Australia
  • Tasmainia
  • ACT

Nationwide Asset Management – Empowering Independence Through Technology
We are proud NDIS-registered providers committed to delivering quality, reliable solutions that make a real difference in people’s lives. Let us help you or your loved one communicate, connect, and thrive.

All supports are subject to NDIS funding approval and individual plan eligibility. Nationwide Asset Management is an approved provider for NDIS Registration Group 0124 – Communication and Information Equipment.